Home Service Podcast ep. 6 | feat. Thomas Delfera
CMGU PodcastFebruary 19, 202401:10:19

Home Service Podcast ep. 6 | feat. Thomas Delfera

In episode 6 of the CMGU Pod, the host welcomes Thomas Delfera, owner of an HVAC and plumbing business in West Grove, PA. Thomas shares his journey into the HVAC industry, starting with his father's business in 2001. The discussion delves into Thomas's early involvement, military service, and his eventual return to work alongside his father, focusing on modernizing the business.

Thomas highlights the transition to a digital, paperless operation and the incorporation of social media and new software to facilitate growth. The podcast explores the business's evolution from two employees to five in just two to three years, emphasizing advertising and word of mouth as key strategies. Thomas underscores the significance of honesty and effective communication with customers, shedding light on the business's success in expanding from $1 to $3 million in revenue over three years.

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